Post Track is a platform
that helps you understand the
sentiment of your audience
Monitor social media, news, comments and trends in real time, with contextual analysis, automatic sentiment classification and identification of narratives, reputational risks and communication opportunities.
Just got my order and I'm in love — packaging, smell, everything. You have a new fan!
Been waiting on support for a week with no answer. Really disappointed.
Tried the new flavor. It's fine, but nothing I'd buy again.
Trusted by teams that listen at scale
Use cases
Built for every team that lives or dies by what people say
From brand reputation to customer service, Post Track adapts to how your team already works.
Brand reputation
Track every mention of your brand across channels and understand exactly how people feel about it.
Campaign tracking
Measure how each launch, post, or ad performs through the lens of the audience that actually engaged with it.
Crisis detection
Spot spikes in negative sentiment before they escalate, with rules-based alerts that reach the right people.
Customer service triage
Route comments by intent and sentiment so your team replies first to what really matters.
AI assistant on call
Chat with an assistant that has full context of your comments and posts — ask anything about your monitoring or have it draft replies on your behalf.
Creator & influencer analytics
Understand the audience reaction behind every creator partnership, with breakdowns per post and per period.
How it works
From every comment to a clear insight
Each comment goes through AI sentiment analysis and feeds the dashboards your team relies on.
Comment captured
From every supported platform
Analyzed by AI
Sentiment and tags
Visualized in reports
Trends, comparisons, alerts
Why Post Track
From raw reactions to clear decisions
A single platform that captures, understands, and reports on every conversation around your brand.
Capture everything, automatically
Continuous collection of posts, comments, and reactions from Facebook, Instagram, TikTok, X (Twitter), YouTube and more — turned into structured data ready to analyze.
AI sentiment that understands context
Positive, negative, or neutral classification, plus your own custom tags applied automatically. No prompt engineering required.
No-code automation rules
Trigger alerts, tag conversations, or escalate to your team based on content — built visually, without writing a single line of code.
Reports built for decisions
Dashboards, period comparisons, and trend analysis designed to cut through the noise and give your team a clear next step.
See your audience, end to end
From comment threads to detailed analytics — every layer of insight in one place.
Integrations
Plugged into where the conversation happens
TikTok
X (Twitter)
YouTube
Clipping
Google News
Tripadvisor
By the numbers
Built for the volume real audiences create
1M+
Comments processed
6+
Connected platforms
24/7
Always-on monitoring
99.9%
Service uptime
1M+
News sources
Contact us
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